Penerapan Teori Technology Readiness dan Technology Acceptance Model Terhadap Pengunaan Sistem Empoyee Self Service

Authors

  • Meita Devi Rakhmayani Universitas Paramadina
  • Agung Surya Dwianto Universitas Paramadina

DOI:

https://doi.org/10.37366/jpm.v3i01.4484

Keywords:

Technology Readiness, Technology Acceptance Model, Technology Readiness And Acceptance Model, Employee Self Service (ESS)

Abstract

This research discusses the influence of Technology Readiness Theory (TRI) and Technology Acceptance Model (TAM) on the use of the Employee Self Service System (ESS) at PT. XYZ, a multinational company that is undergoing digital transformation. Using a descriptive quantitative approach and a post positivism paradigm, data analysis reveals that factors such as technology readiness, perceived usefulness, and ease of use contribute to employees' intention to adopt and use ESS. The implications of these findings highlight the important role of technology in improving employee efficiency and performance in the context of human resource management (HRM) in the digital era, although this research has limitations in the generalization of the findings due to its focus on one company in a particular industry.

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References

Bondarouk, T., Harms, R., & Lepak, D. (2017). Does e-HRM lead to better HRM service? The International Journal of Human Resource Management, 28(9), 1332-1362.

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Davis, F. D. (1989). Perceived usefulness, perceived ease of use, and user acceptance of information technology. MIS Quarterly, 13(3), 319-340.

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Parasuraman, A. (2000). Technology Readiness Index (TRI): A multiple-item scale to measure

Venkatesh, V., Morris, M. G., Davis, G. B., & Davis, F. D. (2003). User acceptance of information technology: Toward a unified view. MIS Quarterly, 27(3), 425-478.

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Published

2024-08-29

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Section

Articles