Irwati, Dwi, Supriyati Supriyati, and Ade Nurul Hidayat. 2021. “Analisis Kepuasan Karyawan Menggunakan Metode Internal Service Quality (INTQUAL)”. JURNAL TEKNIK INDUSTRI 2 (2):58-64. https://jurnal.pelitabangsa.ac.id/index.php/JUTIN/article/view/913.