Anita Indah Permata Sari, Lena Magdalena, and Willy Eka Septian. “Pengukuran Tingkat Kematangan Service Management Practices Pada Cirebon Satu Data Menggunakan Framework IT-IL 4”. Journal of Practical Computer Science 3, no. 2 (November 24, 2023): 78-94. Accessed June 19, 2024. https://jurnal.pelitabangsa.ac.id/index.php/jpcs/article/view/2567.