DIGITAL PAYMENT PROCESS AND DOCUMENT FILLING OPERATIONAL MANAGEMENT

Abstract

This article discusses the document management process for billing documents from
vendors for payment processing. Since there was a pandemic in March 2020 to maintain
sterilization, direct contact with people and documents is strictly avoided. One of them is
billing documents, which were usually done via hard copy before the pandemic to be
submitted to the Department of Finance. Since the pandemic, there has been a change in
billing operations, where documents are no longer made in hard copy, but through soft
copy. An important point in doing through soft copy is the legitimacy of documents or
avoiding document falsification, so that it can harm the company. As well as how to take
advantage of digitizing billing patterns so that you can save on document storage. This
article is important considering that the digitization process must maintain the
validity/validity of documents and so that they can comply with the rules related to archive
management. The purpose of this research is to find out the operationally standardized
process flow that is standardized within the company and the savings on document storage
costs that have been carried out. This research was conducted at a company engaged in the
energy sector with offices in South Jakarta. The research method used is a qualitative
method with primary and secondary data sources. The conclusion of this research is that a
company is agile for changes, so that operations can adjust by utilizing online/digital
media to achieve process efficiency and effectiveness